Services - Team Development

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Team - What and Why

Sporting analogies are popular in the field of workplace team development. Many have experienced effective teamwork in sport so we know how good it feels when it all clicks and the team achieves high performance. When you compare the dynamics facing your workplace team and your sports team however, they are very different. In some ways, we believe there is NO comparison between sport teams and workplace teams.

In sport, clarifying the objective on the pitch is easy, there are umpires to see that everyone plays fair, the rules don’t change half-way through the game and the coach doesn’t expect you to score more often, whilst reducing the number of players on the pitch and moving the goalposts.

Given the different dynamics, it’s not surprising that building effective workplace teams is a challenge and simplistic change efforts fail.

So, if the environment at work makes it hard to build high performance teams, why do organisations bother with teams?

Most answers are captured by one of the following three facts:
  1. The problems organisations face are too big and complex to be solved by an individual or a collection of individuals working independently. We have to work in teams.
  2. Flatter organisational structures involving teams adapt faster.
  3. Effective teams out-perform a collection of individuals. They create synergies. They can make 2+2=5.

Happily, people in organisations want to work as part of a good team. It’s more fun, more rewarding and they feel supported and included. Overwhelmingly, people want to connect with other people. It's a basic human instinct, one step removed from breathing, eating and sleeping. Even the cynics figure they spend at least 35% of their waking hours a week with these people and are reliant on them so, “You may as well try and make it work.”

Thankfully, that's not where the happy coincidences end. Developments in the measurement of group behaviour in the last ten years provide the tools for organisations to develop their teams in a way not previously possible. Our client track record has enabled AC to be at the forefront of this development.

Team - How

1. Understand
  1. Why the team needs development
  2. The context in which the team operates
  3. The organisation’s culture, product, service and industry

2. Measure

AC will tailor the measurement to meet your needs and leverage existing metrics. In this phase we will agree targeted changes to the teams KPIs and utilise appropriate tools from the following list:
  1. Organisational Culture Inventory (OCI) which measures the team’s actual and preferred Culture
  2. Organisational Effectiveness Inventory (OEI) which measures the team’s effectiveness and drivers of team Culture
  3. Life Styles Inventory (LSI 1&2) which measures the individual team members’ character, behaviour and effectiveness
  4. Group Styles Inventory (GSI) which measure the team’s problem solving capability
  5. Other tools for measuring and developing team behaviour, personality and styles (eg DiSC and MBTI)

4. Coach

AC Coach the team, the individuals and the project linkers. AC will tailor our coaching to achieve the targeted KPIs.

  1. AC SMART Action Plan Review to provide rigor, clarity and cohesiveness
  2. AC Team Coaching to proactively identify team blind spots and provide objective feedback as the team develops
  3. AC 1-2-1 Coaching to support and cement behavioural change
  4. AC Project linkers Coaching to assist the completion of projects the team committed to at the workshops

3. Workshop

AC Engagement and Planning and AC Development Workshops. Based on AC’s 3 Stage Template, AC will tailor our service to develop the individuals and team to achieve the targeted KPIs.
  1. Feedback results
  2. Ensure the team’s foundations are in place, review progress and issues
  3. Understand current character and skills
  4. Develop and explore more constructive character
  5. Develop skills from the Blue Tool Box©
  6. Strategise and develop individual and/or team SMART action plans to improve effectiveness
  7. Gain commitment to change

5. Re-measure

  1. Benchmark against targeted team KPIs
  2. Establish return on investment (ROI)

Team - Case Study


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