Through the early 1990's Achievement Concepts conducted Sales and Customer Service training for Retravision in NSW, WA and Queensland. In 1997 Gordon Langstaff, Business Development Manager of Retravision Queensland attended the Achievement Concepts accreditation process. With Gordon, AC custom designed the Nine Steps of Professional Selling for Retravision's specific use.

Each year, Gordon travels throughout Queensland conducting custom designed training for sales staff. Each year Retravision renew their licence, purchase workbooks and a copy of "Retail Revival" for each participant from AC. Not only is this a cost effective strategy as the training can be conducted as many times as Retravision want to within that year, it is great to have a Retravision person who knows and understands the current issues in the industry, delivering the training.